We offer free delivery to customers in the UK and most other countries. UK orders usually take 2-3 days and between 3-7 working days for overseas orders. Next day delivery for urgent orders is available at a cost of £10. For details see Delivery & Shipping. If you are not happy with an item you bought online from us we will exchange it or give you a refund providing it is returned unused in the original packaging. See Refunds & Returns.